Frequently Asked Questions

Click the relevant topic below for help with your query.

Booking an Appointment
Your Hair Service
Finding The Right Stylist
Does Hair Lab have a covid policy?
When does Hair Lab hair salon, Basinstoke open?
How can I book a hair appointment at Hair Lab?
Do you have late night opening at Hair Lab?
Do you offer hair colour offers in your Basingstoke hair salon?
Can I have balayage or ombre hair colour at Hair Lab?
Do you offer hair consultations?
Are you Basingstoke's number one hair salon for colouring?
Which stylist is right for me?
What hairdressing services do you offer?
Why were Hair Lab named Basingstoke hair salon of the year?
Do you have lots of five star customer reviews?

Rest assured, we are closely following Government guidelines to keep you as safe as possible during your visit. We are fortunate to have a large salon which makes social distancing easier, plus a highly experienced team who are regularly disinfecting the salon, styling stations and equipment between clients. Read more about how we are a covid safe salon in Basingstoke here.

We love welcoming clients old and new into Hair Lab in Basingstoke. You can see our opening times here.

To book your hair cut, colour or restyle at Hair Lab hairdressers, Basingstoke, please call us on 01256 700 670 or you can email

We open late on Thursdays & Fridays until 8pm. Check out our opening times here.

Yes, we do. Book in for a hair colour appointment on a Tuesday & enjoy 50% off hair colour* with a full price blow-dry. Find out more here.

Yes. Balayage is also known as root stretch, root melts, colour melting and ombre to name but a few! Not to mention highlights, lowlights, babylights and teasylights!

Our clients recommend us as a top hair salon in Basingstoke for hair colour. The team of technical hair colour experts have the skills, knowledge and expertise to transform your hair with stunning results.  Find out more about balayage here.

Yes, we offer free hair consultations to help you find the perfect haircut, style or colour for you. During a detailed hair consultation we will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.

Our expert hair colour technicians at Hair Lab hair salon in Basingstoke can create beautiful hair colour for both men and women using the latest range of high-quality colours from L’Oréal. We offer a wide range of fantastic hair colours from bright, fashion colours, ombré and balayage, to sun-kissed highlights, and grey hair coverage.

All our stylists are highly trained but some have more experience than others which is reflected in their job titles and our pricing structure. If you are looking for a complex hair colour such as balayage, ombre or even a colour correction, we recommend you book in with one of our more experienced colourists. If you are unsure, please call the salon on 01256 700 670 and we can help match the right stylist to your hair needs.

As one of the top hairdressers in Hampshire, we offer a wide range of services including ladies & gents hair cuts & styling, hair colour, balayage hair colour, colour correction services, bridal hair & deep conditioning hair treatments and more, plus, we stock only the best professional home hair care products to keep your hair looking its best once you leave our salon.

Our clients tell us we are the best hair salon in Basingstoke because we offer such a great range of hair services as well as five star customer service.

Hair Lab have also won awards for Store of the year, Basingstoke, Manager of the year and outstanding staff member of the year.



We are the top hairdressers in Basingstoke and have dozens of five star salon reviews from delighted clients. You can read some of our reviews here to find out why we are the number one salon in Basingstoke for cutting, styling and hair colour.