Reviews

Five-Star Testimonials

We'd love to hear what you thought of the service you received when you visited Hair Lab. If you have a moment or two to spare, please leave a review below.

To book your appointment or to find out more about the hair services that we offer call us our Basingstoke salon on 01256 700 670 or 01483 957047 for our Woking salon.

Beth Duursma
Was super nervous going to my appointment as I was wanting to get 50cm cut off my hair. As soon as I started talking to Grace, the hairdresser doing my hair, I was reassured and it was so refreshing having someone do my hair that wasn’t focused on keeping the length even when I didn’t like it. I showed her a couple of pics and Grace just knew what she was doing straight away. The whole experience was wonderful and I’m now in love with my new hair! It’s given me such a boost. 1000% will be returning. Thank you 🙂
Angel Betteridge
Beth Bate
I have had my hair cut a done a few times now by patience. She is an amazing and helpful at getting the look that you want! Everyone at hair lab are friendly and I had a lovely hair colour done by Patience and I am very happy.
sharon jones
Mollie at Hairlab is a professional and amazing. hairdresser. Second appointment today, have already booked 3rd
Emily Young
Grace fit me in the last hour on a Sunday and did a great job of cutting my hair. I am very happy with the cut. I didn't have a style in mind and she was full of suggestions and made sure to check in with me. Thank you grace.
Melody
Today was my first time visting Hair Lab and without a doubt, I will be going back to Hair lab with Ellie for the upkeep. Eliie did my hair so lovely and gave me the best advice on how to keep my hair in great condition. She took my hair from old witch to youthful. She's an assest to Hair Lab and an overall lovely person.
Sophie Bane
I had a cut and blow dry appointment with grace, and it’s the best haircut I’ve ever had, I had a bad experience with another salon before so have always been rather nervous about getting my hair cut again, but she was absolutely wonderful, rlly nice, and so professional, you can tell she rlly values the work that she is doing!! Will definitely being going back
Danielle Hopkins
Really enjoyed having my hair cut. Always a treat but it’s made more enjoyable when the stylist is chatty and friendly.
Alexandra Bucur
I absolutely recommend this place! Everything was amazing, I adore the way Sing did my hair. If you’re in doubt about trying this place out, this is you’re sign to do it!
Stacey Bennett
Fantastic service, great staff. Would definitely recommend
cherie worsfold
A lovely friendly and professional service all around. Give them a go, you won’t be disappointed.
Cathryn Malcolm
My experience at Hair Lab was great. I couldn’t have asked for a better appointment. I was greeted by the receptionist with a warm smile, followed by a lovely hair wash, then hair done by Ellie. I told her how I envisioned my hair and she did it no questions and even had her own suggestions (which worked so well), gave me recommendations throughout and helped me feel comfortable. Ellie was so nice and friendly, definitely going again! Thank you so much.
Gemma Ockenden
I have previously only seen Sing and Milly who are amazing and had my first appointment with Mollie today - she was fantastic! I am probably a tricky customer who is fussy and has damaged hair and Mollie fully listened to me and did my hair how I wanted it without compromising on my hair health! She was very friendly and professional and I rebooked with her for next time!
Emma Matland
I had Ellie cut my hair this afternoon and she was amazing. Very knowledgeable, friendly and clearly very passionate about hair! Amazing haircut and service. Thank-you! Will definitely be booking in with you for my hair cut!
Carie Rossiter
Donna Mcelhinney
Patience did a fantastic job of starting the process of lightening my dark hair . I would recommend patience for anyone wanting a cut or colour she does an amazing job
sue lane
Have been going to Mollie for a long time now. She always styles my hair just how I want it. Very happy after every visit to Mollie.
L
I honestly cannot thank this salon enough. I came in after a hair emergency caused by another salon, completely upset and worried that my hair was ruined beyond repair. From the moment I walked in, they were so kind, calm, and reassuring — exactly what I needed. They carefully removed my extensions, explained everything they were doing, and took so much care while cutting and repairing the damage. Not only did they save my hair, but they also saved my confidence. I walked in feeling heartbroken and walked out feeling like myself again. The level of professionalism, skill, and genuine compassion was incredible. They didn’t judge, rush, or dismiss how upset I was — they truly listened and made me feel so much better throughout the whole process. If you’ve had a bad experience elsewhere and need someone you can trust with your hair, this is the place. I’ll never go anywhere else again. Thank you for turning such a horrible experience into a positive one ✨
Aidan Sowood
Lovely service from the moment I was seen to at the reception desk. Everybody inside is very friendly and my experience was totally comfortable the entire time.
Lorraine Pavey
HairLab will give you a great experience with thoughtful staff. The stylist listen to you and always are happy. They also give loyal customers discounts from time to time which is great. Give them a go!!
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