Salon Reviews – Hair Lab – Basingstoke

Using this client review page, please give us your views on the service we gave you. If you are delighted with our Salon, we can share your review on Facebook! If you think we could have done better, let us know by leaving us some feedback.

At the end of each month, one lucky “reviewer” will be selected at random and win –

  • A FREE Cut & Finish
  • A FREE Head Massage
  • A FREE in-salon treatment

36 reviews with an average rating of 5.0
Nina De Léon
For someone who doesn't know what to do with their hair, Chigz did a great job reviving my hair. I've gotten a lot of compliments. ? The salon experience was great and the staff were welcoming, even though I didn't have an appointment booked. Will definitely be coming again and bringing my friends next time!
Anne Whatley
Always professional
Becki Backhouse
So pleased with my new hair cut and colour . Thank you Jemma.
Rhosette Cruz
I had my hair color/balayage done this week by Danielle. I am not sure if she is a Senior Hair Stylist in the salon but she definitely worked out my hair like one. She knows what she is doing and very professional. My hair was lovely and even their staffs were amazed how great it was. Overall, the salon is an amazing experience! Staff is very welcoming in both consultation/inquiry or the treatment day itself. I like the part when the stylist will really get a chair, sit down with you and talk about your wanted style/treament. Also, all the staff are doing their assigned roles very well. Hair Lab is definitely a recommendable salon!
Diep Maru
Great place great service.
Rainy Carter
Thankyou to Patience.. A fantastic cut and colour ❤
Jill Forsyth
Had a great wash and blow dry was very happy with the style Jill
Molls Jeffery
The best salon that give great advice. The stylists will recommend the healthiest options for your hair. Feel like a queen when you step in! Offers drinks and biscuits too which is a bonus!
Sarah Earl
Best hairdresser I have ever been to. They tell me what I should do and what would best which is what I have wanted my whole life!!! My hair always looks great now
Tracy Jane
First visit today for both myself and my daughter...a professional and very friendly service. Thankyou
Tracy Jane
First visit today for both myself and my daughter...a professional and very friendly service. Thankyou
Hollie Shayler
I had such an amazing experience at HairLab today, my hair was cut and styled by Eva, she could quite clearly tell I was nervous about getting my hair cut as I don't tend to go to hair dressers! She sat and spoke to me for a while before actually starting on my hair to understand what I wanted, she suggested what cut would suit my face and really made me feel comfortable! The initial greeting at reception was lovely and everyone paid me so many nice complements once my hair was cut! Thank you for making it an enjoyable experience and thank you for my lovely hair cut! I'm already looking forward to coming back in 8 weeks! Would totally recommend going to HairLab
Jackie Pryce
I had a lovely experience in Hair Lab this morning which I would like to share. I was a 'walk in' and this was my first experience in this salon. Firstly, the initial meet and greet at reception was warm, friendly and I was quickly attended to. Secondly, the coffee was delicious, I was served my own mini cafetiere of fresh coffee which was served with ample milk and sugar and meant that I had a decent sized cup and a half of coffee. My stylist Eva greeted me in a very professional and friendly way, she took time to really look at my hair and listen to what i was saying. The wash and massage were very good and then Eva explained what she was doing and why throughout the cut, checking with me along the way and letting me see her progress with the mirror as she worked. Other staff seemed passionate and friendly as they worked, all in all a really lovely experience. A salon with a healthy and positive culture, which is so rare these days.
Melissa Kerwood
I had my hair coloured and cut and I couldn't be happier! I tried out the hair lab as I have not yet found the hairdressers for me and I always walk out unhappy with what they done. But now I know that The hair lab is where I will be staying! Hina listened to what I wanted and I walked out with EXACTLY what I wanted which never happens! Everyone that I came across in the salon were very friendly and enthusiastic, and it is such a lovely little family business! I would highly recommend this salon!
Michelle Harris
Always receive amazing service and always have an awesome hair style
Yasmin Çömez
I'm typically extremely nervous to go and get my haircut and I made the decision to get my long hair cut off, my hairdresser sing done the most amazing job. Really made me feel comfortable and ensured I was happy with my decision by taking it bit by bit, will definitely be recommending and re visiting. Thank you for the outstanding customer service provided and thank you to my hairdresser for doing the most amazing job. Couldn't be happier
Bethany Nunn
Amy Sanders
Sammy was fantastic, talking me through the colouring process and the cut is fantastic. I haven't felt so comfortable and excited about a hair colour in ages and you have definitely got a repeat client. Thank you so much for my fabulous purple hair!
Paige Bowen-Guwy
Yet again a perfect cut by Chigz. Thank you and i shall see you for my next appointment
Yakeen Prabdial
First time visit was awesome. Right amount of frills as expected in high-end boutique but with the finish better than expected! .. and well priced and efficient in time. Highly recommended above other high end chains in the area...
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